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Amazon Connect Integration with Servicenow - NovelVoxTelecom - Roswell (Georgia) - July 16, 2025 FreeLeverage the ServiceNow Amazon Connect CTI Integration to sustain call context without screen switching. Display key caller information on an embedded CTI interface to manage calls seamlessly and improve Average Call Handling (AHT).
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Genesys Integration with Salesforce - NovelVoxTelecom - Roswell (Georgia) - July 15, 2025 Free
Enhance your contact center with genesys salesforce integration. Seamlessly embed Genesys CTI controls and caller information directly inside Salesforce, enabling agents to handle calls, access key customer data, and deliver personalized service with...
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Cisco Salesforce Integration - NovelVoxTelecom - Roswell (Georgia) - July 15, 2025 Free
Boost agent efficiency with Cisco Salesforce integration using NovelVox’s Smart CTI Connector. Seamlessly embed Cisco telephony controls—click‑to‑dial, screen pop, intelligent dialing, call logging—within Salesforce. Empower agents ...
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Helpdesk Ticketing System Software - NovelVoxTelecom - Roswell (Georgia) - July 8, 2025 Free
A helpdesk ticketing system software streamlines customer support by automating ticket creation, assignment, and resolution. It centralizes all customer queries—email, chat, calls—into one platform, improving response times and agent prod...
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HubSpot Telephony Integration - NovelVoxTelecom - Roswell (Georgia) - July 4, 2025 Free
Seamlessly connect your HubSpot CRM with leading telephony systems for better call management, enhanced productivity, and real-time insights. Discover powerful HubSpot telephony integration today.
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Creatio CTI Connector - NovelVoxTelecom - Roswell (Georgia) - June 24, 2025 Free
Enhance your contact center performance with the Creatio CTI Connector by NovelVox. Enable seamless call handling, screen pop, click-to-dial, and automatic call logging. Integrate effortlessly with Cisco, Avaya, Genesys, and Amazon Connect. Optimize ...
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Unified Agent Desktop Software - NovelVoxTelecom - Roswell (Georgia) - June 23, 2025 Free
Contact Center Unified Agent Desktop Software empowers agents with a 360-degree view of the customer information that allows them to offer a personalized customer experience and lightning-fast service. This powerful solution significantly reduces Ave...
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Unified Agent Desktop Software - NovelVoxTelecom - Roswell (Georgia) - June 6, 2025 Free
A Unified Agent Desktop (UAD) software is an all-in-one interface that brings together multiple customer communication channels—such as voice, email, chat, and social media—along with essential customer data into a single screen. By strea...
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Conversational AI Chatbot Platform - InfibotTelecom - Roswell (Georgia) - May 27, 2025 Free
InfiBot is a conversational AI chatbot platform that automates customer interactions with smart, personalized responses. Boost efficiency and enhance user experience across channels with InfiBot.
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Seamless Epic Systems Integration for Smarter Patient SupportTelecom - Roswell (Georgia) - May 20, 2025 Free
Effortlessly streamline patient support with Epic Systems integration. Boost contact center efficiency and deliver faster care with a seamless, easy-to-use solution from NovelVox.
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Enhance the performance of your Genesys Contact Center by integrating your Agent Accelerator with the industry's leading third-party applications. Easily integrate your Genesys Agent Desktop with your existing third-party applications to provide a si...
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