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Effortlessly Connect Your Contact Center with 100+ Apps - NovelvoxTelecom - Roswell (Georgia) - September 26, 2025 Free
NovelVox enables businesses to unify their systems, streamline operations, and deliver connected customer experiences. With 100+ prebuilt integrations—across CRMs, EMRs, billing platforms, core banking systems, and more—NovelVox helps age...
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Effortlessly Connect Your Contact Center with 100+ Apps - NovelvoxTelecom - Roswell (Georgia) - September 26, 2025 Free
NovelVox enables businesses to unify their systems, streamline operations, and deliver connected customer experiences. With 100+ prebuilt integrations—across CRMs, EMRs, billing platforms, core banking systems, and more—NovelVox helps age...
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Avaya Agent Desktop - NovelvoxTelecom - Roswell (Georgia) - September 22, 2025 Free
Avaya Agent Desktop by NovelVox delivers a unified agent workspace for Avaya AACC, AES & IPO contact centres. Seamlessly integrate 100+ CRMs, ticketing, EMR/EHR and legacy apps. Reduce handling time, boost first-call resolution, and provide perso...
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Zendesk CTI Connector - NovelvoxTelecom - Roswell (Georgia) - September 15, 2025 Free
Zendesk CTI Connector by NovelVox integrates Zendesk with Cisco Finesse, Avaya, Genesys, Amazon Connect, Five9, Zoom, Nice & Dialpad. Enable click-to-dial, screen pops, call details, and real-time telephony inside Zendesk for faster, more persona...
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Unified Agent Desktop Aka Agent AcceleratorTelecom - Roswell (Georgia) - July 23, 2025 Free
NovelVox provides Unified Agent Desktop solution for multiple industries, providing easy integration with industry-specific applications to provide a single glass pane view to contact center agents.
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Amazon Connect Integration with Servicenow - NovelVoxTelecom - Roswell (Georgia) - July 16, 2025 Free
Leverage the ServiceNow Amazon Connect CTI Integration to sustain call context without screen switching. Display key caller information on an embedded CTI interface to manage calls seamlessly and improve Average Call Handling (AHT).
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Genesys Integration with Salesforce - NovelVoxTelecom - Roswell (Georgia) - July 15, 2025 Free
Enhance your contact center with genesys salesforce integration. Seamlessly embed Genesys CTI controls and caller information directly inside Salesforce, enabling agents to handle calls, access key customer data, and deliver personalized service with...
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Cisco Salesforce Integration - NovelVoxTelecom - Roswell (Georgia) - July 15, 2025 Free
Boost agent efficiency with Cisco Salesforce integration using NovelVox’s Smart CTI Connector. Seamlessly embed Cisco telephony controls—click‑to‑dial, screen pop, intelligent dialing, call logging—within Salesforce. Empower agents ...
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Helpdesk Ticketing System Software - NovelVoxTelecom - Roswell (Georgia) - July 8, 2025 Free
A helpdesk ticketing system software streamlines customer support by automating ticket creation, assignment, and resolution. It centralizes all customer queries—email, chat, calls—into one platform, improving response times and agent prod...
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HubSpot Telephony Integration - NovelVoxTelecom - Roswell (Georgia) - July 4, 2025 Free
Seamlessly connect your HubSpot CRM with leading telephony systems for better call management, enhanced productivity, and real-time insights. Discover powerful HubSpot telephony integration today.
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