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Telecom

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Microsoft Dynamics CTI Integration for Contact Centers - NovelVox
Telecom - Roswell (Georgia) - April 8, 2025 Free

NovelVox offers Microsoft Dynamics CTI Connector for Cisco, Avaya, Genesys, and Amazon Connect contact centers. With this powerful solution, you can seamlessly integrate computer-telephony integration (CTI) capabilities into your CRM system and strea...
Contact Center Wallboards: Keeping Agents Engaged and Motivated
Telecom - Roswell (Georgia) - April 3, 2025 Free

Revolutionize Your Contact Center with Interactive Wallboards! Keep Your Agents Motivated & Engaged with Visual Metrics. Boost Your Customer Satisfaction! Read our latest blog to learn more.