Telecom

Listings

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  Microsoft Dynamics 365 CTI Connector for Contact Centers from NovelVox

  Telecom - Roswell (Georgia) - March 28, 2025 Free

  Unify agent experience and offer a personalized customer experience with NovelVox Microsoft Dynamics CTI Connectors. Seamlessly connect Microsoft Dynamics 365 CRM with your existing telephony system to empower your agents like never before. Read our ...

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  Help Desk Ticketing System Software - NV Desk

  Telecom - Roswell (Georgia) - March 26, 2025 Free

  Unlock the potential to resolve tickets faster with our cloud-based, unified CX solution, seamlessly connecting your contact center with a powerful Help Desk Ticketing System Software, eliminating the need for additional integrations or CTI connector...

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  What is CTI or Computer Telephony Integration?

  Telecom - Roswell (Georgia) - March 24, 2025 Free

  CTI, or Computer Telephony Integration, is a technology that links computer systems with telephone systems, enabling call center agents to handle calls and access customer information from their computer, improving efficiency and customer service.

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  Increase Agent Efficiency With A Call Center Wallboard

  Telecom - Roswell (Georgia) - March 20, 2025 Free

  A call center wallboard allows you to monitor performance in real time. Wallboards at call centers are quite helpful for controlling agents and building a strong client experience. This keeps agents updated from other areas of the floor, encouraging ...

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  Telecom - New Paltz (New York) - March 13, 2025 Check with seller

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  Call Center Wallboard Software - NovelVox

  Telecom - Roswell (Georgia) - February 21, 2025 Free

  Call center wallboard software provides real-time performance monitoring that can be seen by all on the floor. Advance call center wallboard enables agents to align with businesses' goals and stay up-to-date with business alerts across the floor to e...

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  CRM CTI Integration for Contact Centers

  Telecom - Roswell (Georgia) - February 20, 2025 Free

  Improve efficiency with CTI integration. Connect your phone system to CRM for seamless call management, automated workflows, and real-time customer insights, boosting productivity and service quality.

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  Cerner Integration with Agent Desktop

  Telecom - Roswell (Georgia) - February 17, 2025 Free

  Boost agent productivity and enhance patient experience with seamless Cerner and NovelVox Agent Desktop integration. Streamline workflows, reduce handling time, and deliver personalized healthcare support—all from a unified interface.



Maximize Customer Engagement with Zendesk CTI Connector

Telecom - Roswell (Georgia) - February 12, 2025 Free

Elevate your customer service with the Zendesk CTI Connector. Streamline calls, enhance agent performance, and provide personalized support. Discover the power of CTI integration for seamless customer interactions.



Unified Contact Center Integration Platform for Seamless Communication

Telecom - Roswell (Georgia) - January 31, 2025 Free

Transform your customer support with our Contact Center Integration Platform. Centralize communication, integrate tools effortlessly, and enhance customer satisfaction. Our platform empowers businesses to handle interactions more efficiently, enablin...



How Bot and IVR Integrations Are Playing an Important Role in Contact Center

Telecom - Roswell (Georgia) - January 29, 2025 Free

Bot and IVR integrations to your contact center systems can elevate your business operations and take them to the next level. Find out how such integrations automate workflows, deliver faster resolutions, reduce costs, and ultimately help your team f...



Amazon Connect Salesforce CTI Integration - NovelVox

Telecom - Roswell (Georgia) - January 22, 2025 Free

Experience seamless customer interactions with Amazon Connect CTI Salesforce Integration. Seamlessly enhance customer experiences for improved KPIs and business growth. Discover the magic with Novelvox's CTI connectors!