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How Can Case Management System Software Help Your Business?Telecom - Roswell (Georgia) - January 17, 2025 FreeUsing the Case Management System, organizations can collect information about customer support requests in order to address them and resolve them as quickly as possible, leading to increased customer satisfaction and an increased CSAT Score! Read our...
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Conversational AI Chatbot Software - NovelVoxTelecom - Roswell (Georgia) - January 16, 2025 Free
Enhance your contact center with a conversational AI chatbot. Deliver omnichannel engagement, personalized interactions, and higher efficiency for exceptional results.
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Changing the Patient Experience with EPIC CTI ConnectorTechnology - Roswell (Georgia) - January 14, 2025 Free
Discover the innovative features of Epic CTI Connector with NovelVox! Our CTI connector is transforming patient interaction through 7 revolutionary methods, enhancing patient experiences with efficient communication, improved processes, and a new era...
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Increase Agent Efficiency With A Call Center WallboardTechnology - Roswell (Georgia) - January 10, 2025 Free
A call center wallboard allows you to monitor performance in real time. Wallboards at call centers are quite helpful for controlling agents and building a strong client experience. This keeps agents updated from other areas of the floor, encouraging ...
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